Refund policy

 

ALL SALES ARE FINAL

At The Melted Hive, I take great pride in crafting high-quality wax melts for you to enjoy. Due to the nature of my handmade products, all sales are final. I do not accept returns or exchanges.

I understand that scent preferences are personal. I encourage you to read my detailed scent descriptions carefully before making a purchase. If you have any questions about a specific scent, please contact me before placing your order; I'm happy to help!

In the unlikely event that your order arrives damaged or defective, please contact me at meltedhive@gmail.com within 2 days of delivery. To help me resolve the issue quickly, please include your order number and clear photos of the damage. I'll work with you to find a satisfactory solution.